As a business owner, you care about your company; and are willing to put in the hours and the effort to ensure that it’s running smoothly, and operating at its best. Unfortunately, though, your employees are unlikely to be passionate about your organization as you are –they simply don’t have the same level investment in the company that you do. …
From Idea to Implementation – How You Can Wow With Customer Service
Successful companies know that customer service is one of the most important aspects of their business. The level of customer service that you provide will have a significant impact on your company’s ability to gain and keep customers –something that will have a major effect on an organization’s continued success. As you probably already know, the customer service experience that …
How Much Does It Cost to Bring on a New Employee?
Bringing on a new employee is costly; more so than many people realize. In fact, it costs on average, $4,000, beyond salary and wages, to hire a new member of staff. This figure comes from the U.C. Berkeley Institute for Research on Labor and Employment, which estimated that it costs approximately $2,000 to replace a low-skill, manual laborer, while managerial …
5 Great Business Books You Should Read This Year
Reading is by far one of the best ways to gain knowledge and experience from others. In business, reading gives you the opportunity to learn from those who have been there and done that, allowing you to put their lessons into practice in your life, and saving you from having to learn things the hard way. It’s an inexpensive education …
How These 6 Problems Are Ruining Your Small Business
Starting a small business can be an exciting time. For many entrepreneurs, opening a business is something that they’ve dreamed of for years –and when the big moment finally arrives, it’s a major accomplishment. But there’s a reason that only 50 percent make it to the five-year mark. Running a business can be tough –and in many ways, is harder …
How to Implement a Managerial Review Process
For most companies with employees today, performance reviews are an important –and in many cases, necessary aspect of doing business. In order to stay competitive, it’s important to ensure that your systems are allowing your company to operate as smoothly and efficiently as possible –and to evaluate and measure performance on an individual level as well –since your managers’ performance …
6 Tips for Remembering to Clock in and Out
While you’d think that it would be in your employees’ interests to remember to clock in, and out, to ensure that they get paid for the time that they worked –the fact is that people are forgetful, and sometimes, workers just forget. Of course, someone may neglect to sign in –to disguise the fact that they arrived late, or perhaps …
Ever Wanted to Change an Employee’s Time Sheet?
Your employee forgets to sign in –or calls in sick. You decide to adjust their time sheet to reflect this. But is this legal? Are employers allowed to make adjustments to their employees’ time sheets? What if your employee wrote down incorrect hours –can you tweak this as well? While falsification of an employee’s time sheet can be a serious …
How the FLSA Impacts Your Business
As an employer, you try to maintain compliance with the law –and work to ensure that you provide good working conditions for your employees. But what you may not know is that many employment guidelines that you follow come from a federal law known as the Fair Labor Standards Act (FLSA). The FLSA has a long history. Dating back to …
Employees Working in the Field – How to Track Their Time
The issue of time theft is a real and pressing concern for most businesses –regardless of their size, or industry. It’s estimated that 43 percent of hourly paid employees round up their weekly work hours, while according to the American Payroll Association (APA), nearly 75 percent of U.S. businesses are affected by time theft. But while many companies are able …
