Coast To Coast Transporters Case Study

Overview

Founded in 1996 as a reputable broker, owner Kelly Nottestad determined that they could better serve their customers by operating their own trucks. Then in 2013, Kelly formed Coast to Coast Transporters, a family-owned and operated automotive transportation business.

Kelly’s company grew over the years, adding more employees. Each employee works in a remote location. While their company is Wisconsin based, their dispatcher is in Washington State, and safety is based in Arizona. While this scenario is uncommon in the auto transportation business, it is not unheard of.

C2C doesn’t typically haul cars for the public. They take on a lot of time-sensitive, specialty, and photo shoot auto moves. Therefore, customers range from big car manufacturers to TV commercial producers.

Kelly says that technical skills are important when hiring employees, especially when all their communication is through the various mediums. They look for employees who have skill sets and experience matching a position, but they must be dependable, self-motivating, and able to communicate well.

Before Buddy Punch C2C hadn’t used any time tracking solutions. They were prompted to seek time tracking when they hired on their first employee, as he is in Washington state. They needed a way for him to track his hours and submit his time card for payment. Kelly said she chose Buddy Punch because it was simple, convenient, and integrated with QuickBooks. It also hosted features that were intriguing to her as a business owner, such as limiting IP location permissions, punching error notifications, and web cam images.

A long standing customer

Coast To Coast Transporters have been with Buddy Punch since 2015

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