Reasons “The Customer Is Always Right” Is Wrong

Reasons the customer is always right is wrong.

Since superior customer service is the foundation of every business, we do all we can to ensure each customer is satisfied and has their needs met. A very common saying in customer service is, “The customer is always right.” This …

Should You Increase Employee Compensation?

Should you increase employee compensation?

The good news is that unemployment has recently reached a historic low. Additionally, U.S. workers received the most substantial pay increases in nearly ten years. This is a sign of a strong labor market since employers are increasing wages to …

Strengthen Your Business Through Recognition & Appreciation

Strengthen Your Business

Business owners seem to be always searching for some “secret ingredient” that will strengthen and grow their business.  It is very common to utilize traditional marketing, and advertising means to achieve these goals. However, many business owners overlook the importance …

Five Crucial Accounting Reports Your Business Needs

Accounting reports

Most people understand that it is vital for a small business to keep its finances and accounting records organized for tax purposes. However, many underestimate how accounting and financial reports can help them improve, grow, and expand their company. No …

How To Find And Keep The Best Employees

How to find and keep the best employees

Every business has the same goal – to experience growth. Having to hire new employees is an exciting prospect and a great indicator that growth is happening. However, with growth comes the associated responsibilities. It is such a challenge to …

When Is the Right Time to Finance Growth?

Finance growth

The fundamental objective for business owners is to experience growth. Even though many owners can grow their business without financing, it is quite common for companies of all sizes to need to finance some aspect of growth. However, it is …

9 Productivity Tips for the Busy Entrepreneur

Most entrepreneurs have a good understanding of the value of time, and of maximizing their usage of it in getting tasks accomplished. The really successful entrepreneurs are often experts at managing their time and prioritizing tasks, so that all the …

Business Books You Have To Read Today!

Business Books

To succeed in business, you must continuously be in the state of learning, and those who think they already know it all are the ones who truly need it the most. It is only wise to learn from others who …

Time Tracking Is Not Time Policing

Time_Tracking

Employees always find it humiliating to be questioned about how they spend their time during the day, and understandably so. They would like to think they are responsible and productive on their own. From a manager’s aspect, this is extremely difficult …

How to Attract Top Candidates with Benefits They Want

Attract candidates

Due to the record-low U.S. unemployment rates, human resources managers are having a difficult time attracting and hiring top candidates. In a recent study, 45% of employers reported that they were unable to find qualified candidates to fill their open …