Cosmick Technologies Time Clock Case Study
Seeing everyone’s smiling face in the morning when they punch in is always a personal favorite of mine (I post them to the entire team sometimes). LOL
Cosmick’s typical customer consists of small to medium size businesses. Their primary client’s industries are in the following fields: banking, hospitals, colleges/universities, pets/animals, realtors, law firms, and start-ups. Of course, they have a large array of other industries as they are not limited to types of businesses they can provide services too.
When it comes to employees there are 3 things that they look for when hiring a new employee.
- Communication: An individual must be able to communicate and still pick up a phone and conduct a quality conversation with a client and their team. Communication is the number 1 trait they look for.
- Documentation: Employees must be accountable for their tasks and projects they have at hand. Documentation is extremely important to keep other team members and the client connected.
- Skills: Believe it or not skills are one of the last qualities they look for. However, they are important, and a new hire must at least pass some basic tests. Skills can be taught and they feel when they provide the best atmosphere, and an employee can communicate and document well, the skills will come and a new employee will mature and grow with their company.