First of all, what is “workforce optimization”? The actual definition of workforce optimization (WFO) is “a business strategy focused on balancing customer satisfaction, service levels, workforce scheduling, operational costs, and other key performance metrics for a business to get the …
Smart Investments to Help You Retain Millennial Employees
While Millennials are now the largest workforce, their job turnover rate is three times higher than other generational groups. According to a Gallup study, this translates to $30.5 billion in losses for employers. However, it has been shown that nearly …
6 Steps for Dealing with Employee Absenteeism
CareerBuilder’s 2017 annual survey reported that employee absenteeism has been increasing. Nearly 40% of workers surveyed admitted that they had called in sick when they actually were not. That percentage is up 5% from those surveyed in 2016. Reportedly, employee …
Choose the Best Retirement Plan for Your Business
Yes, the idea of offering retirements plans for your employees sounds appealing, but is it truly important? Are there any advantages as an employer? Setting up a retirement account for your employees may seem like a daunting or expensive task; …
How to Handle Political Discussions in the Workplace
It has long been said that two things should not be discussed in the workplace or at the dinner table: politics and religion. Nothing can agitate or work someone up more quickly than a disagreement about politics or religion. According …
How to Hire Seasonal Employees
The holiday season brings increased online and in-store traffic, creating an excellent opportunity for added sales. While you want to make sure you have enough employees to handle the customer flow or order fulfillment, you also do not want to …
7 Things That Keep Freelancers Up at Night
A recent survey of U.S. workers showed that around 35% consider themselves “freelancers.” Freelancing offers many benefits, like being able to dictate your schedule and a greater flexibility to explore new avenues. However, as with any job, there are highs …
5 Ways to Better Enjoy Your Career
Every person dreams of having a successful career that they truly enjoy, and that will provide them with the lifestyle and money that they desire. Too many people end up settling for the first job that comes along – leading …
How to Stand Out as a Small Business in a Competitive Environment
As a small business owner, you certainly know the statistics about business failure rates. Only half of businesses make it past five years, and only one third survive past ten years. In years past, all you really needed to drive …
7 Ways Small Business Owners Can Recharge
Being a small business owner can be draining – you are responsible for nearly everything in your business. The everyday responsibility and constant activity can be very draining and get overwhelming very quickly. Fatigue and stress harm both your physical …