How to Avoid This One Issue With Manual Time Cards

Manual time cards have been around for a long time, and because many companies are reluctant to spend money to update their systems –they’re still in use today. But just because they work, to an extent, doesn’t mean that sticking with manual time card systems is the best –or even most economical option. These days, having a robust and automated …

Recruiting for a New Position? What Every Business Should Ask Every Candidate

When it’s time to fill a vacant position, you want to make sure that you hire someone that’s not only capable of doing the job –but the very best candidate for the role. But finding the best person for the job, isn’t a simple matter of running through a few basic questions to ensure that they have the necessary skills …

Stop Employee Time Theft From Eating Away at Your Profits

Few employers will admit that time theft is an issue in their company. “My employees wouldn’t do that,” or, “I have systems in place to prevent that type of thing” many employers might think. But the fact is that time theft is real –and more common than you may realize. It’s estimated that 43 percent of hourly paid employees round …

The Evolution of Time Tracking

time tracking

Time management systems may seem like a recent innovation –but the concept of tracking time has been around for millennia. In fact, some of the oldest records that we have referencing wages include The Code of Hamurabbi, a Babylonian treatise dating back to 1772 BC. Ever since the advent of billable hours, humans have been tracking time for billing –and …

How the IT Industry Has Revolutionized Every Other Industry

Efficiency and productivity have long been the first order of business –no matter what size a company is –or industry they’re in. But in recent years, especially, advancements in technology have made real changes to “business as usual,” and we’re seeing a significant and fundamental shift in the way companies operate –and how they engage with customers. Thanks to the …

5 of the Most Challenging Customer Service Situations

Regardless of what business you are in, customer service can be challenging. Yet it is also vitally important. It’s been said that, “Any business with customers is in the “people” business.” How your customer service team responds to customer issues or concerns matters –and in today’s day and age where information and news of people’s experiences spreads like wildfire –handling …

6 Things You Can Do to Encourage Employee Loyalty

employee loyalty

Your employees, in many ways, are the lifeblood of your business. How well you, as an employer, manage to motivate them, and engage them can have a significant impact on their productivity, performance, and loyalty. Unfortunately, though, employees are often underappreciated and undervalued. Employers typically do just enough to keep their employees showing up, and working –but rarely go above …

What to Say to an Employee Who Falsifies Their Time Card

Unfortunately for small businesses, falsifying time card data is a common problem. In fact, a reported 19 percent of employees; one out of five workers, participate in time theft by clocking coworkers in or out –and 43 percent of hourly workers admit to exaggerating the hours that they work during their shifts. While it may not be as direct as, …

Give Your Employees Time to Learn

For almost any company today –regardless of industry or size, employees are one of their most important assets. A well-trained workforce can be tremendously beneficial to a company –and it’s worth investing some time, and resources to ensure that your employees receives adequate training that they need to perform at their absolute best. Unfortunately, though, many companies overlook the importance …

Your Small Business IT System – Cornerstone of Your Business

Every business, regardless of its size, needs to have an effective IT system in place. Even for small to medium-sized businesses –a robust IT system is important –a fact that most business owners recognize. It’s estimated that established businesses outside the technology industry spend between .5 percent and ten percent of their annual revenue on technology. While this figure varies, …