How the IT Industry Has Revolutionized Every Other Industry

Efficiency and productivity have long been the first order of business –no matter what size a company is –or industry they’re in. But in recent years, especially, advancements in technology have made real changes to “business as usual,” and we’re seeing a significant and fundamental shift in the way companies operate –and how they engage with customers. Thanks to the …

5 of the Most Challenging Customer Service Situations

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Regardless of what business you are in, customer service can be challenging. Yet it is also vitally important. It’s been said that, “Any business with customers is in the “people” business.” How your customer service team responds to customer issues or concerns matters –and in today’s day and age where information and news of people’s experiences spreads like wildfire –handling …

6 Things You Can Do to Encourage Employee Loyalty

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Your employees, in many ways, are the lifeblood of your business. How well you, as an employer, manage to motivate them, and engage them can have a significant impact on their productivity, performance, and loyalty. Unfortunately, though, employees are often underappreciated and undervalued. Employers typically do just enough to keep their employees showing up, and working –but rarely go above …

What to Say to an Employee Who Falsifies Their Time Card

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Unfortunately for small businesses, falsifying time card data is a common problem. In fact, a reported 19 percent of employees; one out of five workers, participate in time theft by clocking coworkers in or out –and 43 percent of hourly workers admit to exaggerating the hours that they work during their shifts. While it may not be as direct as, …

Give Your Employees Time to Learn

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For almost any company today –regardless of industry or size, employees are one of their most important assets. A well-trained workforce can be tremendously beneficial to a company –and it’s worth investing some time, and resources to ensure that your employees receives adequate training that they need to perform at their absolute best. Unfortunately, though, many companies overlook the importance …

Your Small Business IT System – Cornerstone of Your Business

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Every business, regardless of its size, needs to have an effective IT system in place. Even for small to medium-sized businesses –a robust IT system is important –a fact that most business owners recognize. It’s estimated that established businesses outside the technology industry spend between .5 percent and ten percent of their annual revenue on technology. While this figure varies, …

Buddy Punch Wins FinancesOnline 2016 Time Tracking Awards

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Ever since Buddy Punch was first released on the B2B market, we’ve been working to keep our customers excited and stay in line with technology and time, and that’s something FinancesOnline, one of the most popular business review directories, find particularly impressing in their detailed review of Buddy Punch. We are happy to inform you that Buddy Punch was awarded …

Small Businesses Seeking Delay in New Overtime Rule

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Earlier this year (May 18th, 2016) the Obama administration unveiled new changes to laws regarding overtime pay for workers. These new regulations make changes to the minimum threshold under which full-time salaried employees are eligible for overtime pay. The old threshold was at $23,660 a year –meaning that full-time workers who earned less than this amount, and who worked overtime, …

5 Great Software Solutions for Small and Medium-Sized Business

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In many ways, running a business today is more complex than ever. These days, it’s not a simple case of setting up shop and serving customers. Successful business operations in the 21st century require an extensive working knowledge on just about everything from complex legalities, to taxes, accounting, insurance, payroll, online marketing, and much, much more. According to one survey …

Are Your Employees on Time? Tips for Managing the Frequently Late Arrivals

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As an employer, you know that an on-time workforce is an important part of keeping your business running smoothly and efficiently. But as we all know, employees arriving on time, every time –doesn’t always happen. According to a recent study from CareerBuilder, one of the most common excuses given for arriving late for work is traffic, with half of all …